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Latitude Scams & Security Hub

Find all the latest news so you can make informed decisions about protecting your personal and financial information.

Personal Loan Girl

Latest scams and alerts

The following information is about raising awareness and provides general guidance only. Depending on your circumstances, you may need action measures beyond those presented.

When to contact us

If you suspect you have been scammed or detect fraud on your account.

If you notice any unusual activity on your account, e.g. you’ve received a One Time Password message you didn’t action.

If you’ve shared your PIN, password, or Latitude Service Centre login with anyone.

If your phone or other payment device has been lost or stolen.

Suspect suspicious activity?
Suspect suspicious activity?

Our Customer Service Team is here 24/7.

Within Australia call: 1300 630 977

When overseas call: +61 1300 630 977,

Received a Latitude branded scam
Received a Latitude branded scam

If you believe you've been sent a fake email or SMS claiming to be from Latitude, report it to us at scams@latitudefinancial.com and then delete it.

Please note that while we monitor this inbox, we aren't able to respond to individual emails. You'll receive an automated response to let you know that we are looking into it.

Responded to a scam? 
Responded to a scam? 

If you've responded to or actioned a suspicious email or message, it's possible your security has been compromised.

Please contact usimmediately.

Scam Prevention